If for any reason you wish to exchange an item, it must be returned within 14 days of purchase. Goods must be returned in original packaging, with tags attached and must be unworn and unwashed in original saleable condition to be eligible for return period.
The cost of postage for any returns is at the customer expense.
Please email firstname.lastname@example.org to arrange a refund or exchange.
PLEASE NOTE THERE IS 6% SURCHARGE ON ANY RETURNS WITH AN AFTERPAY PAYMENT.
No exchanges are available on sale items.
Goods can be returned to:
3/31 Bayview Crescent
Black Rock, Vic, 3193
If there is an issue with your item, depending on available stock we will either replace the faulty item or give a credit for the invoice amount (whichever you prefer).
In the case of receiving an incorrect product, please let us know within two days of receiving your purchase, so we can rectify the problem. The cost of postage will be covered by MK Equestrian.
You will receive a confirmation email as soon as you have placed your order so you are aware the order has been received. Orders are processed within one business day. Delivery may take 2 – 5 working days, depending on Australia Post. Tracking numbers will be sent via text message.
Express shipping is available on request.
Payment can be made by credit card or paypal.